88et Privacy Policy — How We Handle Your Data

1. Introduction

88et takes the privacy of its players seriously. This Privacy Policy explains in plain terms what personal information we collect from you when you register and use the 88et platform, how that information is used, how it is stored and protected, who it may be shared with, and what choices you have regarding your own data.

The 88et platform is an online gaming and sports betting service designed for players in Pakistan. All accounts are denominated in Pakistani Rupees (PKR). Transactions are processed through local payment methods including JazzCash, Easypaisa, Raast, bank transfer, and mobile wallets. The data practices described in this policy reflect the operational realities of running a PKR-based gaming platform in Pakistan.

When we say "personal data" or "personal information" in this policy, we mean any information that can identify you directly or indirectly — such as your name, contact number, CNIC number, email address, payment details, or device identifiers. Anonymised or aggregated data that cannot be used to identify you individually is not considered personal data for the purposes of this policy.

2. Data We Collect

The personal data we collect from you falls into three main categories: information you provide directly, information generated by your activity on the platform, and information collected automatically by our systems.

We do not collect sensitive personal data beyond what is necessary for identity verification and fraud prevention. We do not collect biometric data beyond what may be included in a CNIC document submitted for verification purposes.

3. How We Use Your Data

The data we collect is used exclusively to operate the 88et platform and to provide services to our players. The main purposes for which we use your personal information are:

• Account management: Creating and maintaining your account, verifying your identity, and enabling you to log in, deposit, withdraw, and use all platform features.
• Transaction processing: Processing PKR deposits and withdrawals through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer, or card — and maintaining accurate records of all financial activity on your account.
• Fraud detection and security: Monitoring account activity to identify suspicious patterns, prevent unauthorised access, detect duplicate accounts, and protect both players and the platform from fraudulent behaviour.
• Responsible gaming: Using your activity data to identify patterns that may indicate problematic gambling behaviour, and to apply any deposit limits, session limits, or self-exclusion settings that you have requested.
• Platform improvement: Analysing how players use the platform — which games are most popular, how navigation flows are used, and where technical issues arise — to improve the overall player experience.
• Customer support: Using your account information and communication history to resolve queries, disputes, and technical issues that you raise with the support team.
• Communications: Sending you account-related notifications — such as deposit confirmations, withdrawal updates, and security alerts. If you have opted in, we may also send you information about promotions and bonuses.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Fraud flags generated by automated systems are reviewed by a member of the security team before any account action is taken.

4. Legal Basis for Processing

We process your personal data on the following bases:

• Contract performance: The majority of data processing is necessary to fulfil our obligations under the Terms and Conditions — running your account, processing transactions, and providing the gaming services you have signed up for.
• Legitimate interests: We process device and activity data to detect fraud, prevent abuse, and maintain platform security. These are legitimate business interests that do not override your fundamental privacy rights.
• Consent: For marketing communications, we rely on your consent. You can withdraw consent for marketing at any time through your account notification settings or by contacting support.
• Legal obligation: We may be required to retain or disclose certain data to comply with applicable legal requirements, including anti-money laundering obligations and responses to lawful requests from authorities.

5. Sharing Your Data

88et does not sell your personal data to any third party, full stop. We share your data only where it is necessary to operate the platform and provide services to you. The categories of third parties we may share your information with are:

• Payment processors: JazzCash, Easypaisa, Raast, and partner banks receive the transaction details necessary to process your PKR deposits and withdrawals. They handle your financial data under their own privacy policies and security standards.
• Identity verification services: When you complete KYC verification, your identity documents may be processed by a third-party verification provider. These providers are contractually bound to use your data only for the purpose of verifying your identity for 88et.
• Fraud detection and security partners: Anonymised or pseudonymised activity data may be shared with fraud detection systems to identify suspicious patterns across the platform. Individual player records are not shared in identifiable form for this purpose.
• Technology infrastructure providers: Cloud hosting, database, and content delivery partners who provide the technical infrastructure that runs the platform may have access to data as part of their service. All such providers operate under data processing agreements that restrict their use of your data.
• Legal and regulatory authorities: If 88et receives a lawful request for player data from a relevant authority — for example, as part of a financial crime investigation — we may be required to disclose specific records. We will only do so where legally required and will not disclose more information than the request specifically requires.

6. Payment Data and PKR Transactions

All financial transactions on 88et are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the payment details you provide — such as your JazzCash mobile number, Easypaisa account, Raast ID, or bank account number — are transmitted securely to the relevant payment processor.

88et does not store full payment credentials on its own servers. Payment method details are tokenised or stored in a form that cannot be used to initiate transactions without additional authentication. Your transaction history — amounts deposited, amounts withdrawn, dates, and payment methods used — is retained on your account for account management, dispute resolution, and fraud monitoring purposes.

For withdrawals, 88et applies a same-method policy where technically possible: withdrawals are returned to the same payment method used for the corresponding deposit. This is a security measure to prevent fraudulent withdrawal attempts to unrelated accounts. If your payment method has changed since your deposit, please contact support before requesting a withdrawal.

7. Cookies and Tracking Technologies

88et uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit the site. We use the following categories of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your account state, and enable core features like the game lobby and cashier. You cannot opt out of these without breaking the platform.
• Functional cookies: These remember your preferences — such as your preferred language or display settings — so you do not have to set them again on each visit.
• Analytics cookies: We use anonymised analytics to understand which sections of the platform are most used, how players navigate between pages, and where technical errors occur. This data is aggregated and does not identify individual players.
• Security cookies: Short-lived tokens used to protect your session against cross-site request forgery and other common web security threats.

We do not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the 88et platform. Your browsing activity on 88et is not shared with external ad networks.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform. For most players, the default browser cookie settings are appropriate.

8. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure to allow for dispute resolution, fraud investigations, and compliance with any applicable legal obligations.

Specific retention periods for different categories of data:

• Account registration data: Retained for the lifetime of the account and for a period of up to five years after account closure.
• Transaction records (PKR deposits and withdrawals): Retained for a minimum of five years to support financial record-keeping and any potential legal or compliance requirements.
• Identity verification documents: Retained for the duration of the account and up to five years after closure. If verification documents are submitted but verification is not completed, documents are deleted within 90 days.
• Support communications: Retained for up to three years after the last communication to allow for follow-up and dispute resolution.
• Session and activity logs: Retained for up to 24 months for fraud monitoring and responsible gaming analysis purposes.
• Device and technical data: Retained for up to 12 months in identifiable form, after which it may be retained in anonymised form indefinitely for analytics purposes.

When your data is no longer required for any of the purposes described above, it is deleted or anonymised in a secure manner.

9. Security Measures

Protecting your data is a core operational priority for 88et. We apply the following security measures across the platform:

• Encryption in transit: All connections between your device and the 88et platform are secured using TLS encryption. Data transmitted during login, deposits, and withdrawals is encrypted end-to-end.
• Encryption at rest: Sensitive data fields — including passwords (stored as salted hashes), CNIC numbers, and payment identifiers — are encrypted when stored in our databases.
• Access controls: Access to player data is restricted to 88et staff who need it for their specific role. Access is logged and reviewed. No staff member has unrestricted access to all player records.
• Fraud monitoring: Automated systems monitor account activity in real time for indicators of fraud, account takeover, or suspicious transaction patterns. Flagged accounts are reviewed by our security team.
• Penetration testing: The platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

While we take every reasonable precaution to protect your data, no system connected to the internet can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected players in a timely manner and take immediate steps to contain and remediate the incident.

10. Your Rights Over Your Data

As a registered player on 88et, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team using the details on the FAQ page.

11. Children's Privacy

The 88et platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be immediately closed, any deposited funds will be returned (minus any winnings generated, which will be forfeited), and all personal data associated with the account will be deleted.

If you believe a minor has registered on 88et, please contact our support team immediately so we can take appropriate action. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing gambling and gaming platforms.

12. Changes to This Policy

88et may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, or applicable requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes — such as new categories of data being collected or new sharing arrangements — we will notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy. If you do not agree with a material change, you may request account closure by contacting our support team.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the 88et support team. Full contact details and response time expectations are available on the FAQ page.

For data deletion or account closure requests specifically related to privacy, please state clearly that your request is a privacy-related data request so it can be routed to the right team promptly.